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World-class vehicles, customers, and service.

With Mercedes-Benz trained technicians using the most up-to-date product knowledge, technology, and Mercedes-Benz GenuineParts, you can be sure you’re getting exactly the service you and your Mercedes-Benz deserve. Whether it's your regular maintenance checkup or an unexpected repair, bringing your vehicle to an authorized Mercedes-Benz Dealership ensures it’s in the hands of the people who know it best.

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Your Vehicle

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Daimler Commercial Vehicles MENA FZE (“DCV MENA”) or other Daimler Companies, or our General Distributor network, or our agents, reserve the right to use your personal details and information we obtain to contact you about our group products, services and special offers, or customer services, or for the purposes of research analysis. DCV MENA will use your personal data to enable our general distributors to provide the products and services you have requested and to administer your account (and for any marketing you consent to – see below). We will duly and diligently safeguard the privacy and confidentiality of your data (for more information please see our full Privacy Policy published on the DCV MENA website which is also available on request). Yes, I would like to receive information and advice about your products and services and those of Daimler AG and its affiliated companies and General Distributors: (a) Daimler AG including Daimler AG’s General Distributors and authorised sales and after sales dealers (b) Daimler Financial Services AG (c) Mercedes-Benz Cars Middle East FZE (d) Daimler Commercial Vehicles MENA FZE as well as their legal successors e) the General Distributor in the respective country (as mentioned in the Privacy Policy on the DCV MENA website) For this purpose, I hereby give my consent that: 1) my name, contact details and other information about me that I have provided (e.g. address, email address, telephone number, instant messenger ID, social network addresses, interests) 2) data about my vehicle (e.g. vehicle configuration, mileage, data from the digital service booklet); and 3) information about products purchased and services are collected, processed, used by and shared among the above-mentioned companies (each acting as a data controller). By providing us with your mobile number or email address, you consent to your information being shared with DCV MENA and its General Distributor network, as well as consent to being contacted by these methods (which may include SMS for these purposes). I also consent to my personal data being used to provide me with offers tailored to my interests (e.g. test drives, events, special offers), including through the use of analytical procedures which may feature profile building. My consent to such tailored marketing is in respect of face to face meetings with General Distributors, as well as any contact channel I have selected. Finally I consent to being asked to participate in opinion surveys on products and services of the above-mentioned companies. I agree to receive marketing communications for all the purposes specified above from the above-mentioned companies: by telephone by electronic messages (e.g. email, instant messenger) by SMS, by post. The processing of your personal data for the purposes specified above is based on your consent. Declaring consent is voluntary. We will only process your personal data on the basis of this consent for the aforementioned purposes until you revoke your consent or object to the processing. To withdraw your consent or update/amend any of your personal details, you can contact us on: contactdcvmena@daimler.com The withdrawal of consent does not affect the lawfulness of any processing activities based on consent prior to withdrawal or other lawful processing activities. You have the right to request access to, or rectification, erasure, or restriction of the processing of your personal data. You also have the right to lodge a complaint with us at any time. You are free to exercise your right to data portability i.e. to move your personal data to a third party. Your personal data will be retained by each data controller for no longer than is necessary to achieve the purposes described above, or for a maximum of seven years after the date of the last interaction with the relevant data controller, or for any further duration required by law. For information regarding Data Protection, please see our full Privacy Policy published on our DCV website. As a reminder, you may object at any time to the processing of your personal data for direct marketing purposes using the contact details set out above. There is no charge for this.


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